Missed Appointments Policy
This policy is in place to improve scheduling opportunities and encourage patients to call and cancel their appointments in a reasonable amount of time (24-hours when possible), which would allow for better use of patient, staff and physician time.
Patients will be charged a “no-show” fee of $30.00 for missed general appointments and $55.00 for missed annual check-ups or consultations. Dismissal from the practice may result after a subsequent no-show.
General Clinic Policies
Parents are responsible for accurate and up to date health card information.
Please bring your health card for each visit. Failure to provide accurate and up to date health card information will result in your claim to OHIP being rejected. Rejected claims are subject to the cost of visit.
Please notify our staff of changes to address, telephone work or cell phone numbers.
Please be aware that this is a PEANUT FREE office. We ask that patients do not bring any foods that may contain peanut products into our office.
We ask you to arrive on time for your appointment. Please be aware that your appointment time may not reflect the actual time that you are seen by the doctor.
Walk-in visits may be refused. Please call for an appointment prior to your visit.
Aggressive, confrontational and rude conduct in our office will not be tolerated and is subject to dismissal from our practice.